General Terms and Conditions of AMP Advanced Medical Partners AG

Version 1.0 Date 15 September 2025

1. Scope

These General Terms and Conditions govern the use of the website of AMP Advanced Medical Partners AG and all contracts for the purchase of medical products and related services between the company as the provider and its customers. Different terms and conditions of the customer apply only with the provider’s explicit written consent.

2. Company and identification

AMP Advanced Medical Partners AG
Sulzerallee 70
8400 Winterthur Switzerland
Company identification number CHE 493.205.218
Official publication platform Swiss Official Gazette of Commerce

3. Offers and product information

Product presentations on the website are for information. Technical data images dimensions compatibility details and intended uses are prepared with care but may vary depending on manufacturer batch or further development. The details in the order confirmation as well as the markings and package inserts of the delivered products are binding. Medical information does not replace advice by qualified professionals.

4. Orders and conclusion of contract

An order placed via the website or by other means is deemed to be the customer’s offer to conclude a contract. The contract is concluded upon acceptance by the provider. Acceptance takes place by explicit confirmation by sending an order confirmation or by dispatch of the goods. The provider may refuse orders or limit them to reasonable quantities.

5. Prices taxes and shipping costs

All prices are in Swiss francs. Unless stated otherwise prices are exclusive of statutory taxes and exclusive of any shipping and packaging costs. Any customs duties and charges abroad are borne by the customer. Price changes are possible at any time and do not affect orders that have already been confirmed.

6. Payment terms

Payments are made according to the options offered during the ordering process. Invoices are due within thirty days from the invoice date unless a different period is stated. In the event of late payment the provider may charge default interest of five percent per year as well as reasonable dunning and collection costs and may withhold further deliveries.

7. Delivery delivery areas delivery times and transfer of risk

Deliveries are made to the delivery address specified by the customer. Delivery times are non binding unless expressly confirmed as fixed dates. Partial deliveries are permitted if they are reasonable for the customer. The risk passes upon handover to the customer or to a person appointed by the customer. For business customers the risk passes upon handover to the transport company.

8. Retention of title

The delivered goods remain the property of the provider until payment has been made in full. The provider is entitled to arrange for a corresponding entry in the relevant register.

9. Inspection and notification of defects

The customer shall inspect the goods immediately upon receipt for quantity identity and visible defects. Obvious defects must be reported without delay. Hidden defects must be reported without delay after discovery. The notice must be in writing and should include the order number the delivery note number a description of the defect and suitable evidence.

10. Warranty

For statutory defects the provisions of the Swiss Code of Obligations apply. The provider will at its choice remedy the defect replace the goods or refund the purchase price against return of the goods. Further claims do not exist to the extent permitted by law. Wear parts consumables and damage caused by improper storage installation operation or failure to follow instructions are excluded from the warranty.

11. Medical devices proper use and traceability

Many products are intended for use by trained professionals. The customer ensures compliance with qualifications requirements and documentation duties. Safety and usage instructions on packaging labels and inserts must be observed. The customer supports the provider in recalls safety information and measures for traceability by providing the necessary information.

12. Liability

The provider is liable without limitation for damage caused intentionally or by gross negligence and for personal injury. Otherwise and to the extent permitted by law liability is limited to the typically foreseeable damage and in total to the fees paid by the customer during the twelve months before the event for the goods or service concerned. Indirect and consequential damage loss of profit loss of data and consequential defects are excluded unless mandatory law provides otherwise.

13. Returns withdrawal and goodwill

Returns must be registered in advance and carried out in accordance with the provider’s instructions. Goods must be unused complete and in undamaged original packaging unless a defect is being asserted. For reasons of product safety opened sterile items medicinal products and products procured to customer specifications are excluded from return unless there is a statutory right. A voluntary return is made at the provider’s choice as a credit or refund less any inspection and handling costs.

14. Export control sanctions and compliance

The customer complies with export and sanctions regulations as well as product specific approval and notification obligations. The provider may refuse delivery if legal or regulatory requirements prevent it.

15. Intellectual property

Trademarks designs texts images and other content on the website are protected. Any use beyond statutory limitations requires prior consent of the provider or the rights holders.

16. Data protection

The privacy notice on the website applies. It forms part of these terms.

17. Force majeure

Events beyond reasonable control such as natural events orders of authorities war strike failures of transport power or telecommunications and delivery or performance disruptions at upstream suppliers release the affected party from its obligations for the duration and extent of the impairment.

18. Assignment set off and retention

Rights and obligations may be transferred only with the prior written consent of the other party. Set off against claims of the provider is permitted only with undisputed or legally established claims. A right of retention exists only for counterclaims arising from the same contractual relationship.

19. Changes to these terms

The provider may amend these terms. The version that applies is the version valid at the time the contract is concluded or the version communicated to the customer before a follow up order is carried out and accepted by the customer. Material changes will be communicated in good time.

20. Severability and written form

If any provision is invalid the validity of the remaining provisions is not affected. Amendments and additions require written form. A message by email is sufficient unless a stricter form has been agreed.

21. Governing law and jurisdiction

Swiss substantive law applies. Private international law and the United Nations Convention on Contracts for the International Sale of Goods do not apply. The exclusive place of jurisdiction is Winterthur. Mandatory places of jurisdiction remain reserved.